Booking Terms

At Japanese Head Spa, we value your time and commitment to your well-being. To ensure an optimal experience for all our clients, we have established the following booking policy:

1. Reservations and Confirmations:
All reservations must be made through our online booking system or via WhatsApp.
Payment for services must be made online in advance.
A reservation is considered confirmed once you receive a confirmation email from Japanese Head Spa with the full booking details.

2. Cancellations:
You must notify us at least 24 hours in advance to avoid charges.
In case of cancellation, you have the option to reschedule your appointment for another day.

3. Payment and Late Cancellation Policy:
If you cancel with less than 24 hours' notice, 100% of the booked service cost will be charged.

4. Vouchers and Validity:
Purchased vouchers are valid for 3 months from the date of purchase.
Expired vouchers will not be accepted, nor are they refundable or transferable.

5. Punctuality:
We recommend arriving at least 10 minutes before your scheduled treatment to fully enjoy your experience.

6. Modifications and Adjustments:
Japanese Head Spa reserves the right to make changes to bookings in exceptional cases, notifying the client as early as possible.

7. Commitment to Your Well-being:
We are committed to providing you with the best possible wellness experience. If you have any questions or special requests, please don’t hesitate to contact our team.

8. Contact:
To make, modify, or cancel a reservation, please contact us using the information provided on our website.

Consent:
By making a reservation with Japanese Head Spa, you accept and understand the terms of our booking policy. We reserve the right to update this policy at any time, and the most recent version will be posted on our website with the date of the last update.

We appreciate your cooperation and look forward to providing you with an exceptional wellness experience at Japanese Head Spa.